The search for a purposeful career can begin and end at your local electric cooperative because working toward a greater purpose is at the heart of the co-op business model. Electric co-ops are community-focused organizations that deliver safe, reliable and affordable energy to the consumer-members they serve. Rolling Hills Electric Cooperative, Inc. is currently seeking applicants for a Member Services position at its Beloit office located at: 3075B US Hwy 24, Beloit, KS 67420. RHEC provides competitive wages and benefits, including:
Provide enthusiastic, consistent, accurate and timely information/services to all new and existing members. This includes effectively communicating on all aspects/inquiries about the Cooperative including, knowledge of activities performed in the following departments: billing, metering, collections, engineering, marketing/sales, construction, operations, administration, external, capital credits and warehouse. To have a sound, working knowledge of policy systems and Cooperative policies ensuring the forward movement towards the mission, vision and strategic plan of the Cooperative. Provide maximum service to membership by rendering prompt, efficient and courteous service that will promote good will between the Cooperative and its members.
Must have knowledge of principles and process for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Must be able to operate a personal computer and have working knowledge of Microsoft Office (Excel, Word, Outlook, etc.).
8 a.m.-5 p.m. with some overtime and on-call duties
Rolling Hills Electric Cooperative is an equal opportunity employer. If you have questions about the online application or job position, please call the Rolling Hills office at 785-534-1601.